How to Manage Performance Effectively
A practical course on how to use a range of tools and techniques to manage team and individual performance effectively and fairly. Plus the basic ground rules of giving feedback day to day.
Course curriculum
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1
Welcome to the course!
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Welcome from your tutor
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How to use this course
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Before we begin...
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What you will learn
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What does your team expect from you?
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2
Begin at the beginning
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Topic 1 The performance management cycle
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How do you currently set expectations?
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3
Agreeing expectations
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How to agree expectations for the role
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Beliefs and behaviours
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The toolkit
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Download resources to help you
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4
A brief look at empowerment
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Topic 3 Empowerment in practice
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5
How to build a performance culture
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Topic 4 How to build a performance culture
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Download resources here
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6
The groundrules of giving feedback
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Topic 5 The groundrules of giving feedback
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Video - How to give feedback
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7
Next steps
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More resources for you
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Before you go...
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